(Updated 17.04.2020)
Latest Updates on COVID-19 from Sherwood's Motor Group:
Due to current government guidelines, Sherwoods Motor Group is now temporarily closed until further notice, Currently we are working to the dates on the extra three week period that was announced on the 16/04/2020. Please keep checking for updates as this could change.
Sherwoods are a family owned business and take our responsibilities towards our team, customers and local community very seriously. We are keen to play our part in the national effort to reduce the spread of COVID-19.
We look forward to re-opening our doors and welcoming you back to our showrooms and service departments very shortly, and we would like to take this opportunity to thank you all for your continued support.
Stay safe, be healthy and look after your loved ones.
This page will be updated as required in line with latest government recommendations and advice.
Motability Scheme update regarding COVID-19, click here to find out more.
KEYWORKER SUPPORT
To all keyworkers who are working tirelessly, we would like to thank you for supporting the nation in your roles at these difficult times. We appreciate everything that you are doing.
We want to help ensure that keyworkers stay safely on the road, we have put measures in place to provide urgent support for those who may experience issues with their vehicles in these unprecedented times. If you are a keyworker experiencing a problem with your car, please contact keyworkers@sherwoodsgroup.co.uk and we will try our very best to assist.
FREE BREAKDOWN COVER FOR NHS WORKERS
Free breakdown cover for NHS Workers who drive Peugeot or Citroen vehicles - call the relevant number below and Quote NHS Key worker (you will need to show your NHS ID pass when the breakdown assistance arrives).
Peugeot Roadside Assistance contact number – 0800 197 2045
Citroën Roadside Assistance contact number – 0800 197 2046
DS Automobiles Roadside Assistance contact number – 00800 24 24 07 07
When is Sherwood’s likely to re-open?
The safety of our customers, team and communities are our biggest priority. We are monitoring the situation very closely and will re-open when we receive clear guidance from the government on a safe return to business. All updates will be shared on this page, and via our social media channels.
Can I book my vehicle in for a service, MOT or repair?
We have taken the decision to close our vehicle workshops, as our top priority is the safety of our customers and teams. We have some measures in place to support keyworkers as it is essential we keep them mobile in these challenging times. If you want to book your vehicle in for the future, you can visit the service booking section on our website at https://www.sherwoodsmotorgroup.co.uk/service/
We will be in touch in due course to confirm or rearrange your appointment as required.
If you have an order placed with Sherwoods and have not yet taken delivery of your vehicle.
We tried our best to deliver as many vehicles as possible before our temporary closure, but due to manufacturer limitations and delivery interruptions, we appreciate that not all vehicles were able to be handed over to their new owners. If you are one of the small number of customers affected, we are very sorry, and we will be in touch to arrange delivery of your vehicle when we are able to re-open safely. Any customers with a vehicle on order that was scheduled for delivery in March, we will also contact you when we have any further information.
If you have seen a used vehicle on the Sherwood’s website that you may be interested in finding out more about or purchasing when we re-open.
Please clicking on the “enquire about this vehicle” button on the website. We will log your enquiry and come back to you when we are open to arrange a test drive and viewing of the vehicle.
*If we have more than one enquiry on the same vehicle, we will speak to the customer who enquired first, and by making an enquiry you are not committing to purchase the vehicle.
Finance information
If you have a vehicle on a PCP agreement and your last payment is due and you have not agreed a deal on a new vehicle, please speak to your finance company directly (helpful numbers listed below)
If you are struggling to keep up payments on a vehicle you purchased from Sherwoods, please speak to your finance company directly (helpful numbers below)
PSA Finance 0345 313 3803
Suzuki Finance 0344 8240876 / www.blackhorse.co.uk/coronavirus / www.lexautolease.co.uk/coronavirus
MotoNovo Finance 0333 200 0030 (Phone lines are very busy, please use the MotoNovo app download on App /Play Stores)
Frequently Asked Questions
Will my warranty be affected if my service is slightly late due to not being able to get it serviced?
As long as you are able to get your vehicle booked in as soon as we re-open your warranty won’t be affected.
My MOT expires whilst the garage is closed can I drive my vehicle?
Vehicle owners will be granted a six-month exemption from MOT testing, the Government has confirmed.
For more info & MOT FAQs click here