Sherwoods Motor Group Privacy and Legal Information

Privacy

This privacy policy applies to personal information we hold about individuals. It does not apply to information we hold about companies and other organisations.

We take the privacy of your personal information very seriously and will only use your personal information in accordance with the current data protection law in the UK and this privacy policy.

We may receive information about you:

• If you contact us directly, via our websites - through applying for one of our products or services, or to make an enquiry or other request.
• From our dealership premises, to whom you have given your information.
• Occasionally from other third parties who may lawfully pass to us information about you.
• If you apply for a position with us.

We may use your information (which we receive from you or third parties, or information that we learn about you from the way you use our products or services), for a variety of purposes, including but not limited to:

• To provide or manage any information, products or services you have asked for.
• To help us identify you when you contact us.
• For general administration purposes.
• To help us improve the quality of our products and services.
• To help us detect and prevent fraud and money laundering.
• To help us recover debts.
• To carry out analysis and customer profiling.
• To identify other products and services which might be of interest to you and to inform you about our products and services (please see below).

We may share your information for any of these purposes with:

• Our carefully chosen business partners who provide products or services.
• Our service providers and agents who perform services on our behalf, such as marketing agencies and data management firms, these include our approved Data Processors.

We may also pass your information to third parties:

• If we have been asked to provide information for legal or regulatory purposes.
• In relation to existing or future legal proceedings.
• In the process of selling one or more of our businesses, or to anyone to whom we may transfer our rights under any customer agreement we have with you.
• For the purpose of preventing fraud/loss, for example to fraud prevention agencies.

Informing you about our products and services:

We may use your information to contact you with news regarding products or services provided/sold by us. We may contact you by post, phone, e-mail, SMS and other electronic means.

Personal Data Retention:

Personal data will be kept for the duration of the retention period determined by the category of data held. At the end of the period personal data will be reviewed and securely deleted or archived. However, we will only archive a record (rather than delete it) to comply with any legal requirement for keeping it:

• Prospects – 12 months retention period
• Sales Customer – 5 years retention period
• Service only Customer – 3 years retention period
• Parts Customer – 2 years retention period

We will regularly review the personal data we hold, and our retention periods in line with GDPR requirements or any professional rules or regulatory requirements that apply. Some personal data will need to be retained for longer in some cases than in others. For example to maintain an opt-out list for marketing. How long we retain different categories of personal data will be based on individual business needs.

Your right to withdraw consent

Except as required by law, we will not use or disclose your personal information for any purpose for which you have not given us your consent or later withdraw your consent. If you withdraw consent, you agree that in spite of this withdrawal we may continue to use the personal information previously provided to us to the extent that we are contractually obligated to do so and to the extent necessary to enforce any contractual obligations you may have for example a finance agreement.

Your Rights

Under the General Data Protection Regulations, you have the right to: Request copies of your data, rectification of your data, erasure of your data, object to us or restrict the processing of your data and where our systems allow, give electronic access to copies of your data in a digital format. Sherwoods Motor Group reserves the right to update or amend this data privacy notice in line with customer feedback or updates in legislation and it will be published by Sherwoods Motor Group.

You can opt out of receiving marketing communications from us on products and services by contacting Sherwoods Motor Group directly on 01788 562731 or enquires@sherwoodsgroup.co.uk or write to us: Marketing Dept, Sherwoods Motor Group, Peugeot Showroom, Leicester Road, Durham, CV21 1NZ

We may inform you when inviting you to provide your personal details, that by providing these details you will be indicating your agreement to receive marketing communication by these means. If you give us your agreement and subsequently wish to opt out, you can do so by using the unsubscribe facility which we include on all of our marketing communication, or you can contact us at any time at the address or telephone number above.

Please note if you purchase a vehicle from a franchised dealership that is not part of Sherwoods Motor Group, or otherwise give your information to such a dealership, or to a manufacturer directly, you will have a separate relationship with that organisation in respect of the use of your data and you will need to contact the organisation concerned, in relation to any request you may have in regards to that organisations use of your data.

The range of products and services offered by Sherwoods Motor Group include, but is not limited to:

• Vehicle sales.
• Motor related products and services, including (amongst other things) vehicle aftersales care, finance, leasing and ancillary insurances, vehicle accessories, vehicle emergency service, vehicle warranties and motor insurance.
• Personal finance products.

Legal Entity:

Sherwoods (Darlington) Limited trading as Sherwoods

Sherwoods Motor Group internet sites:

We try to keep our websites secure. However you recognise when providing your information to us through our websites, or when you send us or ask us to send you any of your confidential information by e-mail, that the internet and e-mail communications over the internet may not be secure. Sherwoods Motor Group cannot be responsible for any loss or unauthorised interception of information transmitted via the internet, which is beyond our control.

Sherwoods Motor Group internet sites may contain links to other websites outside of our group. Our privacy policy only applies to our websites. We are not responsible for the content, privacy or security of other websites.

Use of cookies on Sherwoods Motor Group internet sites:

A ‘cookie’ is a piece of information that a website transfers to the cookie file of the browser on your computer's hard disk, so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the ‘lifetime’ of the cookie, and a value, usually a randomly generated unique number.

When you visit Sherwoods Motor Group internet sites we may send you a cookie. We may use cookies in the following ways:

• To help us recognise you as a unique visitor (just a number) when you return to our website and to allow us to tailor content of our site to match your preferred interests; including any ‘favourite vehicles’ or ‘vehicle comparisons’ you may save.
• To compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website.

We cannot identify you personally in this way.

Two types of cookies may be used on Sherwoods Motor Group internet sites: session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for longer, (how long will depend on the lifetime of the specific cookie).

Disabling/Enabling Cookies:

You can accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our websites if cookies are disabled.

You can find information on how to disable or enable cookies by visiting www.allaboutcookies.org

Sherwoods Motor Group has made every effort to ensure the accuracy of the information contained in this site.

 

Copyright

All rights, including copyright and database right, in the website and its contents, are owned by or licensed to Sherwoods Motor Group, or otherwise used by Sherwoods Motor Group as permitted by applicable law or the copyright holder. You may not copy, reproduce, republish, download, post, broadcast or transmit any text, images, graphic, logo, button, icon, image and their selection and arrangement thereof, and any underlying source code and software, for any commercial or public purpose without prior written permission from Sherwoods Motor Group or the copyright holder.

You may not adapt, alter or create any of the material or information in this site or use it for any other purpose other than for your personal non-commercial use. You agree to use this site only for lawful purposes.

Sherwoods Motor Group reserves the right to use for its own purposes any material submitted to the site, including text and images, either on the site or in any other form, including for publicity purposes. Sherwoods Motor Group reserves the right to monitor submissions to the site and to edit or reject any submissions.

Disclaimer

We try to ensure that information on our site is accurate, complete and up-to-date. In using this site, however, you agree to be bound by the Terms & Conditions, which take effect on the date when you first use the site.

Without prejudice to your statutory rights, the site and all information, text, names, images, pictures, logos, links and icons and other materials (without limitation) are provided 'AS IS' and on an 'IS AVAILABLE' basis without representation warranty or endorsement, express or implied. In particular, we do not warrant or represent the accuracy or completeness of information provided on this site nor do we guarantee that use of this site will be uninterrupted or error-free, or that the site and its servers are free of computer viruses or bugs.

In no event will Sherwoods Motor Group be liable to any person for any damage or loss that may arise from the use of any information contained in our site or products displayed on our site, including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortious action, arising out of or in connection with the use of the site.

Notwithstanding anything else in these Terms & Conditions, we will not be liable for claims relating to the functionality or availability of this site.

Trademarks

All names, images, logos identifying Sherwoods Motor Group are proprietary marks of Sherwoods Motor Group. All third party brand, product, service and company names contained on this site are the trademarks, service marks and trade names of their respective holders. Sherwoods Motor Group does not give permission for their use by any person other than the holders. Any such use may constitute an infringement of the holders' rights.

External links

Sherwoods Motor Group does not represent, warrant, endorse or hold esponsibility over any external sites that may be linked to and from this site. Any external site that you visit by clicking through a link on this site is outside the control of Sherwoods Motor Group and you visit entirely at your own risk.

Software disclaimer

The software downloads from this site have been thoroughly scanned and tested at all stages of production, but - as with all new software - we still recommend that you run a virus checker before use. We also recommend that you have an up-to-date backup of your hard disk before using the software. Sherwoods Motor Group cannot accept responsibility for any disruption, damage and/or loss of data on your data or computer system that may occur while using the software. Consult your network administrator before installing any software on a networked computer.

Cookies

This web site uses cookies in a number of ways which are as follows:

Aggregated Site Usage Statistics

Cookies may be placed on your computer, phone or other Internet device to provide us with aggregated data of the usage of this site and the mediums which are driving traffic to the site. The data gathered by these is aggregated and therefore your individual usage of this site cannot be attributed to you.

Essential Site Features

Cookies may be placed upon your computer, phone or other Internet device in order to provide essential site features such as allowing you to compare different cars in stock and complete enquiry forms quickly.

Complimentary Site Features

The site may also use Cookies for certain complimentary purposes such as showing you the car that you last looked at on the home page. All these functions are designed to improve your experience of using the site. If you don't want this site to place Cookies on your device you can disable these using your Internet Browser settings.

Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising here shall be exclusively subject to the jurisdiction of the courts of England and Wales.

If any of these Terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms are intended to be effective, it shall be severed and deleted from this clause. All other Terms of Use and Terms & Conditions shall remain in full force and continue to be binding and enforceable.

Sherwoods Motor Group reserves the right to change any of its terms and conditions at any time by posting changes online.

If you do not accept these Terms in full, you must stop using this website immediately.