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Sherwoods Suzuki Gateshead

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Sherwoods Safety First

 

At Sherwoods Motor Group, the health and wellbeing of our customers and teams are our first priority, that's why we're proud to introduce Sherwoods Safety First. We're working hard to keep our local communities moving with tailored, responsible solutions in place across our sales and aftersales departments. 

Sherwoods Safety First is built on three key factors: 

  1. Working hard to put Safety First - Strict adherence to government guidelines and recommendations at all times, including social distancing, full santisation processes, temperature checks for staff, and more. Visits to all of our locations are currently strictly by appointment only. As part of Sherwoods Safety First, we will be limiting the number of staff and customers at all of our sites. 
  2. Working in news ways - Our commitment remains to our customers, teams, and communities, and we will be as flexible as possible to assist everyone who may need to purchase a new or used car, or require a service, repair or MOT on their current vehicle. We are currently offering Click and Collect, remote test drives, responsible local delivery, contactless payments and more. 
  3. Working with you - We're proud to adapt to new guidelines, and will continue to work hard to deliver the highest standard of customer service for all customers across sales and aftersales. All of our showrooms have been updated with signage and sanitisation facilities, please take time to follow and utilise these when visiting us at your set appointment time. We look forward to welcoming you and working together to put safety first... 

Sherwoods Safety First for Sales Customers

Sales customers can choose from Click and Collect, or free, local delivery, when purchasing their next vehicle from Sherwoods. We understand that you may require your new car now, that's why our Sherwoods Safety First processes offer a contactless purchase option, from enquiry to collection. Find out more on our special webpage at https://www.sherwoodsmotorgroup.co.uk/pages/events/click-and-collect 

Sherwoods Safety First for Aftersales Customers

For aftersales customers, our service departments are open with full Sherwoods Safety First precautions in place. Visits to our sites are strictly by appointment only, you can find out more and book on our dedicated webpage at https://www.sherwoodsmotorgroup.co.uk/offers/service-and-mot-booking/ 

The Sherwoods team are here to help. If you have any questions about Sherwoods Safety First, or any of our available sales or servicing options, please click https://www.sherwoodsmotorgroup.co.uk/contact-us/ to contact us.