TERMS AND CONDITIONS OF SALE FOR MOTOR VEHICLES
1. Definitions
1.1 “The Dealer”, the person designed overleaf who is the vendor of the goods to the customer.
1.2 ”The Customer”, the person designed overleaf, contracting for goods and services to be supplied by the Dealer.
1.3 “ Consumer”, a Customer, being an individual who, for the purposes of the purchase, is acting wholly or mainly outside of their trade, business, craft or profession
1.4 ”Goods” means all vehicles as defined, or other things to be sold by the Dealer to the Customer.
1.5 “Vehicle” includes any car, lorry, van, trailer, caravan, invalid carriage, motor cycle and generally each and every accessory to and component thereof.
2. Whole Contract
2.1 These terms shall represent the whole contract between the Dealer and the Customer. They may be varied only by written agreement between the parties.
3. Interpretation
3.1 The singular shall include the plural and the male shall include the female or business entity as may be appropriate.
4. Enforceability
4.1 In the event of any one or more of these terms and conditions being declared unenforceable, the remaining terms and conditions shall nonetheless remain in full force and effect.
5. Written Confirmation
5.1 This order and any allowance in respect of a Vehicle offered by the Customer are Subject to acceptance and confirmation in writing by the Dealer.
6. Delivery Time Not of the Essence
6.1 Unless specifically agreed in writing, time for delivery is not essential.
6.2 Where the date for delivery of the goods is not known at time of sale, any date provided is an estimate only and is dependent on the provision of the Goods to the Dealer by the Supplier/ Manufacturer. The Dealer will use its best endeavours to secure delivery of the Goods by the estimated delivery date (if any) but does not guarantee the time of delivery. The Dealer shall not be obliged to fulfil orders in the sequence in which they are placed.
6.3 If the Dealer shall fail to deliver the Goods within 21 days of the estimated date of delivery stated in this contract, the Customer may by notice in writing to the Dealer require delivery of the Goods within 14 days of receipt of such notice. If the Goods shall not be delivered to the Customer within the said 14 days the contract shall be cancelled.
7. New Goods
If the Goods to be supplied by the Dealer are new, the following provisions shall have effect:
7.1 This Agreement and the delivery of the Goods shall be subject to any terms and conditions which the manufacturer or concessionaire may from time to time lawfully attach to the supply of the Goods or the resale of such Goods by the Dealer, and the Dealer shall not be liable for any failure to deliver the Goods occasioned by hisinability to obtain them from the manufacturer or concessionaire or by his compliance with such terms and conditions. A copy of the terms and conditionscurrently so attached by the manufacturer or concessionaire may be inspected at the Dealer’s office.
7.2 The Dealer undertakes that they will ensure that the pre-delivery work specified by the manufacturer or concessionaire is performed and that they will use their best endeavours to obtain for the Customer from the manufacturer or concessionaire the benefit of any warranty or guarantee given by them to the Dealer or to the Customer in respect of the Goods and, save where the Customer is acting as a consumer (as defined by Legislation) all statements, conditions or warranties expressed or implied by law or otherwise, are hereby expressly excluded.
7.3 Any figure provided within the contract for Car Tax is provided as guidance only. Notwithstanding the sum for Car Tax specified in the order, the sum payable by the Customer in respect thereof shall be such sum as the Dealer has legally had to pay or becomes legally bound to pay for Car Tax in respect of the Goods.
7.4 Any figure provided within the contract for Value Added Tax is provided as guidance only. Notwithstanding also the sum for Value Added Tax specified in the order, the sum payable by the Customer in respect thereof shall be the sum for which the Dealer becomes legally liable at the time the taxable supply occurs.
7.5 If after the date of this order and before delivery of the Goods to the Customer, the manufacturer’s or concessionaire’s recommended price for any of the Goods, orspecification of the same shall be altered, the Dealer shall give notice of any such alteration to the Customer, and
- 7.5.1 in the event of the manufacturer’s or concessionaire’s recommended price for the Goods being increased, the amount of such increase which the Dealer intends to pass to the Customer shall be notified to the Customer. The Customer shall have the right to cancel the contract within 14 days of the receipt of such notice. If the customer does not give such notice as aforesaid,the increase in the price shall be added to become part of the contract price.
- 7.5.2 in the event of the recommended price being reduced, the amount of such reduction, if any, which the Dealer intends to allow to the Customer shall be notified to the Customer. If the amount allowed is not the same as the reduction of the recommended price the Customer shall have the right to cancel the contract within 14 days of the receipt of such notice.
7.6 In the event of the manufacturer of the Goods described in the order ceasing to make the Goods of that type, the Dealer may (whether the estimated delivery date has arrived or not) by notice in writing to the Customer, cancel the contract on the grounds of frustration.
7.7 Save in the case of consumer sales (as defined) all statements, conditions or warranties as to the quality of the Goods or their fitness for any purpose whether express or implied by law or otherwise are hereby expressly excluded.
8. Used Goods
8.1 If the goods to be supplied by the Dealer are used, the vehicle is supplied as roadworthy at the date of delivery and, in the case of consumer sales (as defined by the Sale of Goods Legislation):
- 8.1.1 is sold subject to any conditions or warranties that are implied by the Sale of Goods Legislation or any amending statutes.
- 8.1.2 prior to signing this order form, the Customer shall examine the Vehicle and items set out in the Customer’s Certificate of Examination overleaf and the purchaser is reminded that the conditions of satisfactory quality and fitness for purpose implied by the Sale of Goods Legislation do not operate in relation to such defects which the examination ought to reveal. Should theGoods be sold also subject to defects notified by the Seller to the Customer before signing the agreement, the implied conditions of satisfactory quality and fitness for purpose do not operate in relation to those defects.
8.2 Save in the case of Consumer sales (as defined) all statements, conditions, or warranties as to the quality of the Goods or their fitness for any purpose whether express or implied by law or otherwise, are hereby expressly excluded.
9. Variation
9.1 Any variation agreed between the Dealer and the Customer regarding the Goods to be supplied shall be deemed to be an amendment to this Contract and shall not constitute a new contract.
10. Delivery and Payment
10.1 The Customer shall be liable to pay for the Goods immediately upon notification by the Dealer that they are available for delivery. The Dealer may, in its discretion, demand a deposit at the time when the order for Goods is placed by the Customer and shall not be obliged to progress the order or otherwise implement the contract until the deposit is paid in full.
11. Place of Delivery
11.1 Unless otherwise agreed in writing delivery of the Goods shall take place at the Dealer’s premises.
11.2 In the event of cancellation, for any reason, the customer agrees to return the Goods to the dealer’s premises.
12. Repudiation by Customer
12.1 If the Customer does not pay for and take delivery of the vehicle within 14 days of notification that the vehicle is available for delivery, the Dealer shall be at liberty to treat the contract as cancelled. If this happens, or if the Customer cancels the contract for any other reason not permitted by this contract, the Dealer shall sell the vehicle to another person. The Dealer willrefund the deposit but before doing so, they are entitled to recover from the deposit the additional costs they incur in re selling the vehicle, plus any reduction in the sales price achieved. The Dealer shall keep the deposit whilst they display and advertise the vehicle as being for sale. If it is not sold within a reasonable time the Dealer shall sell it at auction.
12.2 Once the Dealer has sold the vehicle, they shall notify the Customer within 7 days as to how much they have lost as a result of having to re sell. If this amount is less than the deposit, then the Dealer will refund the balance of the deposit with the notification. If the claimable amount is more than the deposit, then the Dealer will include a statement showing how much the Customer owes the Dealer to make good the loss. The Dealer will provide copies of any receipts if the Customer requests them.
12.3 The Dealer reserves the right to make a reasonable daily charge for thestorage of the vehicle or vehicles.
13. Loss or Damage
13.1 The Dealer shall be responsible for the loss of or damage to any vehicle or itscontents only if caused by negligence of the Dealer or its employees. The Customeris strongly advised to remove any items of value not related to the Vehicle.
14. Return of Deposit
14.1 If the contract is cancelled under the provisions of clauses 6 or 7 above thedeposit shall be returned to the Customer and the Dealer shall be under no furtherliability.
15. Retention of Title and Risk
15.1 Risk of damage to or loss of the Goods are at the risk of the Customer as soonas they are delivered into the physical possession of the Customer or their nominatedrepresentative.
15.2 Goods shall remain the sole and absolute property of the Dealer as legal owneruntil such time as the Customer shall have paid to the Dealer the full price togetherwith all storage charges and interest that may be due to the Dealer under thiscontract. Until payment in full as aforesaid has been made the Customeracknowledges that they are in possession of the goods solely as agent of the Dealer.
15.3 Until the Customer becomes owner of the Goods, they will store themseparately from his own goods or those of any other person and in a manner whichmakes them readily identifiable as the goods of the Dealer.
15.4 The Customer’s right to possession shall cease if they, not being a company,become bankrupt or if they, being a company, do anything, or fail to do anythingwhich would entitle a Receiver to take possession of any assets or which wouldentitle any person to present a petition for winding-up.
15.5 Should the Customer’s right of possession cease they will notify the Dealer andimmediately make the goods available for collection. The Dealer may, for thepurposes of recovery of the Goods, enter upon any premises where they are storedor where they are reasonably thought to be stored and may repossess them.
15.6 The Customer shall be at liberty to agree to sell on the Goods or any productproduced from or with the Goods subject to the express condition that such anagreement to sell shall take place as agents (save that the Customer shall not holdhimself out as such) for the Dealer, whether the Customer sells on his own accountor not and that the entire proceeds thereof are held in trust for the Dealer and arenot mingled with other monies or paid into any overdrawn bank account and shall beat all times identifiable as the Dealer’s monies.
16. Right of Lien
16.1 The Dealer shall have a general lien on any property of the Customer in itspossession for all monies owing to the Dealer by the Customer on any accountwhatsoever.
17. Part Exchange
17.1 Where the Dealer agrees to allow part of the price of the Goods to bedischarged by the customer delivering a used Vehicle in part exchange to the Dealer,in consideration of such allowance, it is hereby agreed that the following furtherconditions will apply.
- 17.1.1 that the Dealer accepts the used vehicle in reliance of the warrantiesgranted by the Customer overleaf, including but not limited to the age,mileage and condition of the vehicle.
- AND
- 17.1.2 that such used Vehicle is the absolute property of the Customer and isfree from all encumbrances.
- OR
- 17.1.3 that such used vehicle is the subject of a hire purchase or agreementor other encumbrance capable of cash settlement by the Dealer, in whichcase the allowance shall be reduced by the amount required to be paid by theDealer in settlement thereof.
17.2 If the Dealer has examined the said used vehicle prior to his confirmation andacceptance of this order, the used vehicle shall be delivered to them in the samecondition at the date of such examination (fair wear and tear excepted).
17.3 That such used Vehicle shall be delivered to the Dealer on or before delivery ofthe Goods to be supplied by them hereunder, and the property in the said usedVehicle shall thereupon pass to the Dealer absolutely.
17.4 That without prejudice to 17.3 above, such used vehicle shall be delivered tothe Dealer within 14 days of notification to the customer that the Goods to besupplied by the Dealer are available for delivery.
17.5 If the goods to be delivered by the Dealer, through no default on the part of theDealer, shall not be delivered to the Customer within 30 days after the date of thisorder or the estimated delivery date; where that is later, the allowance on the saidused vehicle shall be subject to a reduction by an amount not exceeding 2.5% foreach completed period of 30 days from the date of the expiry of the first mentioned30 days, to the date of delivery to the Customer of the Goods.
17.6 In the event of the non-fulfilment of any of the foregoing conditions, other than
17.5 above, the Dealer shall be discharged from any obligations to accept the saidused Vehicle or to make any allowance in respect thereof, and the Customer shalldischarge in cash the full price of the Goods to be supplied by the Dealer.
18. Authority to Contract
18.1 Goods supplied by the order of any person in the Customer’s employment or byany person reasonably believed by the Dealer to be the Customer’s agent or by anyperson to whom the Dealer is entitled to make delivery of the vehicle shall be paidfor by the Customer.
19. Authority to Uplift
19.1 Where a person who, so far as the Dealer is aware, has authority to upliftGoods or Vehicles and does so, the Dealer shall have no liability to the Customer forany loss or damage resulting on any grounds whatsoever. It shall not be obligatoryupon the Dealer to confirm the authority of any person reasonably believed to be theagent, or to have been at some time, connected with the Customer.
20. Authority to Drive
20.1 In connection with the supply of a Vehicle or an inspection or testing or thepreparation of any estimate in connection therewith, the Dealer shall be entitled todrive the vehicle on the road or elsewhere as it shall deem necessary. Theseprovisions shall apply also to any Vehicle offered by the Customer in part-exchangein terms of clause 17.
21. Finance
21.1 Notwithstanding the provisions of this agreement, the Customer shall be atliberty before the expiry of 7 days after notification to him that the Goods have beencompleted for delivery to arrange for a finance company to purchase the Goods fromthe Dealer at the price payable hereunder. Upon the purchase of the Goods by suchfinance company, the proceeding clauses of this agreement except 7.2 shall cease tohave effect but any used Vehicle for which an allowance was there under agreed tobe made to the Customer shall be bought by the Dealer at the price equal to suchallowance, upon the conditions set forth in clause 17 above (save that in 17.3, 17.4and 17.5 thereof all reference to ‘delivery’ or ‘delivered’ in relation to the ‘Goods’shall be construed as meaning delivery or delivered by the Dealer to or to the orderof the finance company) and the Dealer shall be accountable to the finance companyon behalf of the Customer for the said price and any deposit paid by him under thisagreement.
22. Notices
22.1 All written notices given by the Dealer to the Customer shall take effect 24hours after being despatched by the Dealer in the normal course of post to theCustomer’s address shown overleaf.
23. Export Outside EU
23.1 The Dealer reserves the right to cancel this order if it believes that;
- 23.1.1 the Customer intends to resell the Goods outside the European Union(Contract Territory) for commercial gain within a period of 12 months; or
- 23.1.2 where the Customer is a corporation its place of business is not withinthe European Union; or
- 23.1.3 where the Customer is a finance company and either, the Goods arenot being purchased on behalf of an end user or they are and such end useris not resident nor has its place of business within the European Union.
23.2 The Customer shall indemnify the Dealer and keep the Dealer indemnified fromall and any liability and direct losses (to include but not limited to any servicecommission paid to the manufacturer and any debit back of profit margin from themanufacturer), damages, costs or expenses which the Dealer sustains or incurs as aresult of the Customer exporting or selling (whether directly or indirectly through anythird party) the Goods outside the European Union.
24. Distance Selling
24.1 If, and only if, the Customer has acted as a Consumer, where this Agreementhas been completed away from our business premises and/or without any face toface contact between us and you; or anyone acting on your or our respective behalf,you may give notice to cancel this Agreement within 14 days without giving anyreason.
24.2 This cancellation period will expire 14 days after the day on which you, or athird party on your behalf, takes delivery or otherwise acquires physical possessionof the Goods. To exercise this right to cancel, you must inform us of your decisionto cancel this Agreement in writing by clear statement (e.g. a letter sent by post, faxor email) to our address as set out overleaf. You may use the attached modelcancellation form if you wish.
24.3 To meet the cancellation deadline, it is sufficient for you to send yourcommunication confirming your exercise of the right to cancel before the cancellationperiod has expired.
24.4 If you cancel this Agreement, we will reimburse to you all payments receivedfrom you under this Agreement, without undue delay, and not later than:-
- 24.4.1 14 days after the day on which we receive the Goods back; or
- 24.4.2 (if earlier) 14 days after the day you provide evidence that you havereturned the Goods; or
- 24.4.3 if there were no Goods supplied, 14 days after the day on which weare informed about your decision to cancel this Agreement.
24.5 We will make the reimbursement using the same means of payment as youhave used for the initial transaction, unless you have expressly agreed otherwise, butin any event you will not incur any fees as a result of the reimbursement.
24.6 We may withhold reimbursement until we have received the Goods back or youhave sent evidence of having sent back the Goods to us, whichever is theearliest. You should send back the Goods or deliver them back to us at the addressshown overleaf, without undue delay and in any event not later than 14 days afterthe day on which you communicate your cancellation of this Agreement to us.
24.7 This deadline is met if you send back the Goods before the period of 14 dayshas expired. We will require that you bear the cost of returning the Goods to us.
24.8 You must take reasonable care of the Goods whilst they are in your possession.You will be responsible for any loss or damage from when they are delivered to youuntil when they are returned to us.
24.9 You are liable for any diminished value of the Goods resulting from the handlingother than what is necessary to establish the nature, characteristics and functioningof the Goods.
25. Storage Charges
25.1 The Dealer reserves the right to make a reasonable daily charge for the storageof the customer’s vehicle or vehicles.
26. Dispute resolution/ Jurisdiction
26.1 In the event of a complaint or dispute of any kind our complaints handling procedure which can be found on our website at www.sherwoodsmotorgroup.co.uk and is available from us on request.
26.2 Where your complaint cannot be resolved, once you have exhausted our internal process you may refer the dispute to the following ADR processes,
- 26.2.1 where your complaint does not relate to a financial service, please contact complaint@sherwoodsgroup.co.uk.
- 26.2.2 where your complaint relates to Financial Services, the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4 567 or 0300 123 9 123 or you can visit their website www.financial-ombudsman.org.uk, email them at complaint.info@financialombudsman.org.uk or write to the Financial Ombudsman Service, Exchange Tower, London E14 9SR.
26.3 Where any dispute cannot be resolved through ADR, this Purchase Order and Contract shall be governed by and construed in accordance with the laws of England and Wales and shall be subject to the exclusive jurisdiction of the English Courts.