Sherwoods Peugeot Durham

0191 357 0046

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Sherwoods Gateshead Citroen & Peugeot

0191 357 7594

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Sherwoods Gateshead Suzuki Fiat & Abarth

0191 357 3514

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Sherwoods Washington Isuzu

0191 357 0961

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Sherwoods Citroën Fiat Abarth and Leapmotor Sunderland

0191 357 4984

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Sherwoods Washington Maxus

0191 639 6966

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Sherwoods Aion Durham

0191 639 0934

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Sherwoods Safety First - Covid Update

Sherwoods Safety First - Covid Update

Date Posted: 12 April 2021

At Sherwoods Motor Group, the health and wellbeing of our customers and teams are our first priority, that's why we're proud to introduce Sherwoods Safety First. We're working hard to keep our local communities moving with tailored, responsible solutions in place across our sales and aftersales departments.

Sherwoods Latest Update - 19/07/2021

Latest Update – 12/04/2021

Important customer notice regarding the latest Government Announcements.

Following the announcement from the UK Government from the 12/04/2021 Sherwoods will be able to open their doors again. This means you can now come and look at our stock and speak with us face to face. It will be mandatory to wear a face mask unless otherwise exempt. Hand Sanitiser will be supplied at our entrances and exits for your use.

If you still don't feel ready to come visit us at one of our sites, you can still book a virtual appointment and speak to one of our friendly sales staff from the comfort of your own home.

With our Sherwood’s Safety-first measures now well established, you can be sure to feel safe when you visit a Sherwood’s showroom or service centre. Our teams have continued to work hard all year to deliver the amazing service that our customers have come to expect, whether virtually or face-to-face.

I would like to thank you for your patience and understanding in these difficult times. We are very much open for business and look forward to helping you with your next vehicle purchase or service.

Sherwoods Safety First is built on three key factors:

  1. Working hard to put Safety First - Strict adherence to government guidelines and recommendations at all times, including social distancing, full sanitation processes, temperature checks for staff, and more. Visits to all of our locations are currently strictly by appointment only. As part of Sherwoods Safety First, we will be limiting the number of staff and customers at all of our sites. 
  2. Working in new ways- Our commitment remains to our customers, teams, and communities, and we will be as flexible as possible to assist everyone who may need to purchase a new or used car, or require a service, repair or MOT on their current vehicle. We are currently offering Click and Collect, remote test drives, responsible local delivery, contactless payments and more. 
  3. Working with you- We're proud to adapt to new guidelines and will continue to work hard to deliver the highest standard of customer service for all customers across sales and aftersales. All of our showrooms have been updated with signage and sanitisation facilities, please take time to follow and utilise these when visiting us at your set appointment time. We look forward to welcoming you and working together to put safety first... 

 

What We Offer:

Sherwoods Remote/Unaccompanied Test Drive

Remote/Unaccompanied Test Drive*.

How it works:

  • Make an appointment on a vehicle you have interest in.
  • When the vehicle is getting dropped off at your home or work, we will drop the car off wearing full PPE (Mask and Gloves). Before handing over the keys we will sanitise the car.
  • We will give you a quick overview of the controls from a 2m plus distance and then hand over keys.
  • On a home or work unaccompanied test drive, we will clean the car down again and bring the car back to the site.
  • We will then contact you to see what steps you would like to take.
  • Let us know if either of these options interest you, and we will arrange this for you.

Request A video

Request A Video.

How it works

Simply find the New or used vehicle you are interested in and contact our sales department or book your Live Video Appointment 

  • We will send you a link which will allow a two way communication between you and a member of the sales team.
  • The stream is bespoke to you and gives you control to focus on the features of the vehicle that are key to you.
  • It is very simple and doesn’t require you to download anything
  • None of your details are stored on the device making it very safe for you the customer.

We Bring The Deal To you

We Bring The Deal To You.*

How it works:

  • Make an appointment on a vehicle you have interest in. We will bring it to you to inspect and carry out an unaccompanied test drive.
  • When the vehicle is dropped off at your home or work, we will be wearing full PPE (Mask and Gloves).
  • We will give you a quick overview of the controls from a 2m plus distance and then hand over keys.
  • Once you have viewed or test drove the vehicle, we will clean the car down again and bring the car back to the site.
  • If you want to purchase the vehicle this can be done online at the Sherwood’s website or via a live video call from the dealership.
  • Let us know if either of these options interest you, and we will arrange this for you.

Click And Collect

Sherwoods Click and Collect.*

How it works – Our Simple Three Step Process

1. Select your car and reserve online

Find a vehicle on the website that you like and use the “Reserve It Now” button.

2. We’ll be in touch to assist and complete your purchase

Once we receive your enquiry we will contact you to arrange the rest!  You are able to arrange finance quotations and get a part exchange valuation on our website ahead of making a reservation, but when our team contact you we will be able to assist directly with anything you may need.

3. Choose Click and collect or Delivery now.

Once you have spoken to our team, you can choose if you want to collect your vehicle or have it delivered to you.

Automotive Ecommerce websites by Bluesky Interactive

Sherwoods Motor Group Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Sherwoods Motor Group Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.

Regulated Complaints Post: Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD Telephone: 01452671560 E-mail: complaints@automotive-compliance.co.uk. If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk.

VAT Number: 633238551
FRN Number: 667876
Company Number: 02876229

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